Terms and Conditions
“The Company” means Steve James Limited
“The Customer” means any person, body of persons, firm or company that the Company enters into a contract with for the provision of services
“The Price” means the total price payable to the Company for the services
“The Services” means any service or goods supplied to the Customer or sold by the company under contract.
“The Contract” means any such contract.
Acceptance of the Terms and Conditions
Receipt of these terms or written acceptance by the Company of the customer’s order and deposit shall be deemed to constitute unqualified acceptance of these conditions.
A 75% deposit is required on written confirmation of an event. The deposit is calculated on the total estimated price of the event; and the deposit must be cleared funds in the Company’s bank before the event.
The remaining 25% will be payable on the event date. If the payment has not been received by the due date, the Company reserves the right to charge interest at the rate of 3% per annum.
We currently accept bank transfer, cash or cheque as forms of payment.
Changes to Specification
Should the event change from the original quoted specification then your costing will be revised accordingly.
The minimum cancellation charge is 50% of the estimated bill. This will increase to 75% within fourteen days of the event, and 100% with seven days. Should we have engaged sub-contractors on your behalf, their individual and particular cancellation charges will apply.
Conditions of Hire
The Customer shall be liable for any loss or damage to equipment or property provided by the Company or by its subcontractors that is not of fault of Steve James Ltd. We will try to mitigate any losses as far as possible, and will pass on any charges at cost.
The Company shall make reasonable efforts to perform their obligations under contract but shall not be liable for any delay or other failure to perform any part of the Contract as a result of factors outside of the Company’s control. The Company reserves the right to pass any additional costs incurred from the Company’s suppliers’ or in-house expenses due to unforeseen demand, restrictions or requirements to fulfil the contract.
Invoices are based on final numbers confirmed at least five working days before the function, or on the numbers actually catered for, should this be higher. Should final numbers decrease within five working days the higher original figure will be charged for. Should the numbers rise during this time, we reserve the right to charge a rebooking charge. The fee will be calculated on a 15% charge of all costs relating to the increase, i.e. staff, food, drinks, and equipment. This is to take into account additional ordering and kitchen time and any penalties levied by our sub-contractors.
The Company cannot guarantee that any produce on our menu is totally free from nuts, nut derivatives or other ingredients to which guests may have a serious allergic reaction as we cannot operate in a nut free environment. We would therefore advise guests with a severe allergy to nuts or other ingredients to talk to us directly to arrange an alternative to the chosen meal. Please inform us of any dietary requirements that you have and we will accommodate this into your meals. We cannot be held responsible if you do not inform us of any allergies or intolerances.
A claim that the Services are not in accordance with the Contract will not be accepted by the Company unless written notice is given to the Company within five days of the provision of the Services, stating the grounds of the claim and enclosing any supporting evidence. Property, title and ownership in all goods and materials sold subject to these terms and conditions shall not be passed to the Customer until such time as all sums of money owing by the Customer to the Company of any nature whatsoever shall have been paid. The risk in the goods or materials shall have been paid. The risk in the goods or materials shall pass to Customers upon delivery.
Anyone who looks under the age of 25 will be asked for identification to prove they are over 18 years of age.
We cover the majority of Somerset and Dorset including: Weymouth, Sherborne, Shaftesbury, Bruton, Bridport. Dorchester, Glastonbury, Lyme Regis, Weston-Super-Mare and Yeovil. If you would like to know if we cover your area please get in touch. We would be happy to discuss this with you. Places further than Somerset or Dorset may incur a fee for accommodation and travel.
If you have any questions please contact us